• regional services are available all year round according to authorised schedules, except for New Year, Easter, May 1st and Christmas Day The Udine-Tarvisio and Gemona del Friuli-Tarvisio lines, on the other hand, run all year round.
• the urban services for Udine and the surrounding municipalities and Gemona are available all year, whereas Lignano Sabbiadoro urban service runs only in the summer season. All bus services are suspended on May 1st, whereas on New Year's Day all services start at 08.00 am; on Easter Day and Christmas Day, bus services end at 01.00 pm and on New Year's Eve (December 31st) all services end at 01.00 pm.

• by consulting the timetables on the SAF web page www.saf.ud.it 
• by calling the free phone number 800.915303 from 08.30-12.30 am and 02.30-05.30 pm Monday to Friday and from 08.30 to 12.30 am on Saturday
• by contacting any SAF ticket outlet bearing the SAF sticker, where individual timetables are available on hard copy.

• by calling the free phone number 800.915303 from 08.30-12.30 am and 02.30-05.30 Monday to Friday and from 08.30 to 12.30 on Saturday
• by sending an e-mail to info@saf.ud.it
• by sending a letter to AUTOSERVIZI F.V.G. - SAF, Direzione Generale, Via Baldasseria Bassa 75, 33100 Udine 
• by sending a fax to 0432.602777
• by filling-in the appropriate form, which can be found at any ticket outlet 
• by filling-in the form on-line in the user section of the SAF web page www.saf.ud.it.

Simple search: type in the place of departure and arrival in the appropriate fields. When filling-in the spaces a help window with a list of the possible locations will appear: the area of bus-stop required can be selected from this list. Otherwise, the search engine can be started by using only the words that have been typed in. 

Map search: select the place of departure and arrival directly on the map. The regional map, depending on the zoom percentage will show the areas alternately, as well as the individual stops of the regional lines or, at the maximum zoom, even the urban lines (Udine, Lignano, Gemona). Click on the buttons at the top of the map to pass from the regional scale to the urban areas.
N.B! the searches can also be combined by selecting the departure and arrival locations from different maps to get combined routes on regional and urban lines. 

Door to door search: With this new function you can find the best route by directly type in the departure address and then the arrival address, specifying the street/road, number and town. The system will automatically localise the closes bus stops to the departure and arrival points.

On April 4th 2008 the decree of the Minister of Economy and Finance dd. 01.02.2008 was published on the Italian Official Gazette; it deals with the implementation of the norms to be found in Art. 1, paragraph 225, Law 296/2006, which provides for the reimbursement of the yearly pass for public local transport services within the Municipality of domicile and habitual residence for those who scrap a vehicle and do not replace it. This decree specifies that the reimbursement will be performed by a specially appointed body to which the relevant applications must be submitted. No such application must therefore be submitted to the transport company which issued the pass; a copy of the pass must be attached to the application together with the receipt certifying payment.
Possible requests of the users about these documents must be addressed to: AUTOSERVIZI FVG - SAF, Ufficio Cassa, V.le Palmanova n. 219, 331000 Udine (tel. +39.(0)432.608164 or +39.(432).608118).

For the year 2008 Law 244/2007 (Financial act 2008) introduced a new tax concession for expenses met to buy passes for local, regional and interregional public transport services. Such concession consists in a Personal Income Tax deduction equal to 19% of the gross expenses met for this reason before December 31st 2008 up to a total of 250 euro, with a discount on taxes which could therefore get to a maximum of 47.50 euro. The 250 euro limit refers cumulatively both to the expenses met by the taxpayer for his/her pass and to those met for dependent relatives in compliance with art. 12 of the Consolidated Tax Act. With the circular letter 19/E dated March 7th 2008, the Income Agency clarified the methods and procedures to use in order to benefit from the new concession when submitting the income tax-return for the tax year 2008. Notably, the circular remarks that, in order to apply the deduction, the taxpayer must buy and keep the pass which, since it contains the indications provided for by the Ministerial Decree of June 30th 1992, represents the relevant document which has to be shown if it is so required by the Office or while drawing up the income tax-return through procedures of tax consultancy. Therefore, in order to obtain the concession, it is not necessary to ask for an invoice or other documents to the company which carries out the transport service. Moreover, it is pointed out that, without documents providing different information, the expense is intended as met on the date of beginning of the validity of the pass.